Last updated: 20 May 2025
Mithdi.com (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [mithdi.com] and use our services. Please read this policy carefully. By accessing or using our website, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information when you interact with our website or make a purchase:
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Name and contact details (such as email address, phone number, postal address)
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Payment information (such as credit/debit card details, UPI, or other payment methods)
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Account credentials (if you register an account)
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Order and transaction details
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IP address and device/browser information
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Any other information you voluntarily provide (such as feedback or queries).
2. How We Use Your Information
We use your information for the following purposes:
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To process and fulfill your orders
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To communicate with you regarding your order status, deliveries, or customer support
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To improve our products, website, and services
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To send you promotional offers, newsletters, or updates (you can opt out at any time)
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To comply with legal obligations and prevent fraud.
3. Sharing and Disclosure of Information
We may share your information with:
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Third-party service providers (such as payment processors, delivery partners, or IT support) strictly for order fulfillment and website operations
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Legal authorities, if required by law or to protect our rights
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No personal information is sold or rented to third parties for marketing purposes without your explicit consent.
4. Data Security
We implement a variety of security measures to protect your personal information, including:
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Secure servers and firewalls
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Encryption of payment transactions (SSL)
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Restricted access to personal data
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Regular security reviews and updates
However, no method of transmission over the Internet is completely secure. We strive to use commercially acceptable means to protect your information but cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Enhance your browsing experience
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Analyze website traffic and usage patterns
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Remember your preferences and login details
You can control cookie settings through your browser preferences.
6. Your Rights and Choices
You have the right to:
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Access, correct, or update your personal information
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Request deletion of your data (subject to legal and operational requirements)
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Opt out of marketing communications at any time
To exercise these rights, please contact us at [support@mithdi.com] or via our website contact form.
7. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us for removal.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Mithdi.com
G-4, Green House Complex, Lajamani Chowk, Motavaracha, Surat, Gujarat – 394101
Email: support@mithdi.com
This Privacy Policy is in accordance with the Information Technology Act, 2000 and applicable Indian laws regarding data protection and privacy.
