Effective Date: 20 May 2025
At Mithdi.com, we are committed to delivering your favorite Indian sweets promptly and safely. Please review our shipping policy to understand how we handle orders, shipping, and delivery.
1. Order Processing Time
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed after 5:00 PM IST or on weekends/holidays will be processed on the next business day.
2. Shipping Methods & Delivery Estimates
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Standard Shipping:
Delivery within 2–5 business days for most locations in India. -
Express Shipping:
Delivery within 1–2 business days, where available. Additional charges may apply. -
Delivery times may vary based on your location, product availability, and courier partner.
3. Shipping Charges
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Shipping charges are calculated at checkout based on your delivery location and selected shipping method.
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Free shipping may be available for orders above a specified value (details provided at checkout).
4. Shipping Restrictions
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We currently ship only within India.
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We do not deliver to P.O. boxes or APO/FPO addresses.
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Some remote or restricted areas may have limited delivery service or longer delivery times.
5. Order Tracking & Notifications
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Once your order is shipped, you will receive a tracking number via email or SMS.
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You can track your order status through the link provided in your order confirmation email or on our website.
6. Damaged or Missing Packages
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If your package arrives damaged or is missing, please contact us within 48 hours of delivery.
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We will investigate and resolve the issue as per our Return & Exchange Policy.
7. International Shipping
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Currently, we do not offer international shipping. All orders must have a valid Indian delivery address.
8. Contact Us
For any shipping-related queries, please contact our support team at support@mithdi.com or use the contact form on our website.
We reserve the right to update this shipping policy as needed. Please check this page for the latest information before placing your order.
