FAQ
Shopping Information
How can I place an order?
You can place your order by visiting our store, message us directly on ( +91 87806 71334 ), or ordering online through our website.
Can I schedule my order for a specific date or time?
Yes, you can schedule your order in advance for special occasions or festivals. Please mention the date and time while placing the order.
Do you deliver to all locations?
We currently deliver within specific areas. Please check availability with our team before placing the order.
Payment Information
What payment methods do you accept?
We accept Cash on Delivery (COD), UPI, and Online Payments (like credit/debit cards, net banking, etc.).
Is it safe to pay online?
Yes, our online payment system is 100% secure and encrypted to ensure your safety.
Order Returns
Do you accept returns on sweets?
No, we do not accept returns of sweets due to hygiene and food safety reasons.
What if I receive a damaged or wrong item?
In such cases, our executive will verify the issue. If approved, we will issue a refund as per our policy.
How long does it take to get a refund?
Once verified by our executive, the refund process will be initiated within 2тАУ5 business days.
Whom should I contact in case of a refund or issue?
You can contact our customer support at +91 87806 71334 or visit the store for quick resolution.
Have a question
If you have an issue or question that requires immediate assistance, you can click the button below to chat live on whatsapp with a Customer Service representative.
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