Terms And Condition

Effective Date: 20 May 2025

Welcome to Mithdi.com (“we”, “us”, “our”). By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order or using our site.

1. Acceptance of Terms

By using Mithdi.com, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions, our Privacy Policy, Return & Exchange Policy, and Shipping Policy.

2. Eligibility

You must be at least 18 years old to use this website and place orders. By using our site, you represent that you are legally eligible to enter into binding contracts under applicable law.

3. Products and Orders

All products listed on Mithdi.com are subject to availability.

We reserve the right to modify, discontinue, or change product details and pricing at any time without notice.

Orders are confirmed only after payment is successfully processed.

We reserve the right to refuse or cancel any order at our discretion. In such cases, any payment made will be refunded.

4. Pricing and Payment

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

Payment must be completed through the available payment methods at checkout.

In case of payment failure, your order will not be processed.

5. Shipping and Delivery

Orders are shipped as per our Shipping Policy.

Delivery times are estimates and may vary due to factors beyond our control.

We are not responsible for delays caused by courier partners, natural calamities, or unforeseen events.

6. Returns, Refunds, and Exchanges

Due to the perishable nature of our products, we do not accept physical returns.

Refunds and exchanges are handled as per our Return & Exchange Policy, which requires verification through photographs or video calls.

7. User Responsibilities

You agree to provide accurate and complete information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of your account and password.

Any misuse of the website or fraudulent activity may result in suspension or termination of your account.

8. Intellectual Property

All content on Mithdi.com (including text, images, logos, and designs) is the property of Mithdi.com and protected by Indian copyright and trademark laws.

You may not reproduce, distribute, or use any content from our website without written permission.

9. Limitation of Liability

Mithdi.com is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our total liability is limited to the amount paid by you for the specific order in question.

10. Indemnification

You agree to indemnify and hold harmless Mithdi.com, its owners, employees, and affiliates from any claims, damages, or expenses arising from your use of the website or violation of these Terms.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Surat, India.

12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the revised terms.

13. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Mithdi.com
Email: support@mithdi.com
G-4, Green House Complex, Lajamani Chowk, Motavarachha, Surat, Gujarat - 394101